Something's broken now

Tracking Rescue

$397

One specific failure, found and fixed. You already know something is wrong — conversions dropped to zero, calls stopped registering, the form went quiet. This is the fastest way to find out which of the four steps broke and get it working again.

Book a rescue

What you get

  • All four steps checked on your account and site
  • The failing step identified, with evidence
  • The fix implemented and verified live
  • A test conversion you can watch land in your own account
  • Plain-English write-up of what broke and why

What we need from you

  • Read access to your Google Ads and GA4 accounts
  • The ability to publish a change to your site, or someone who can
  • Roughly when you first noticed the problem

When this is the right thing to buy

Buy the Rescue when you have a specific, visible symptom. Conversions went to zero last month. The call extension stopped counting. A form that used to email you doesn’t anymore. There’s one thread to pull, and pulling it is the whole job.

If you’re not sure whether anything is broken — you just have a nagging sense that the numbers don’t match the work — the Tracking Audit is the better starting point. It checks everything rather than one reported symptom, and it costs $100 more.

What happens after

Most failures have a cause that will recur: a site edit, a plugin update, a new landing page that nobody added the tag to. The fix holds until the next one of those happens. If you’d rather find out within a day than at the end of a quarter, the Tracking Reliability Retainer watches for it. There’s no obligation to take it, and we won’t chase you about it.

The four places tracking breaks

Every tracking failure we've diagnosed falls into one of four steps between the ad click and the number in your reports. We check all four, every time — not just the obvious one.

Step 1

Loading

Is the tracking code loading on your site at all — every page, every device?

Step 2

Configuration

Are your ads, forms and phone taps actually wired to fire a conversion when someone acts?

Step 3

Data delivery

Is that conversion actually reaching Google Ads and Analytics — or getting lost on the way?

Step 4

Processing

Is what arrives being counted correctly — no double-counting, no dropped calls, no silent filtering?

We've written up the exact diagnostic for each step, with the console checks we run. Read the diagnostics library — it's free, and if you're technical you can work through it yourself.

Check my tracking

Tell us what's not adding up between your ad reports and your actual jobs. We'll tell you what we think is broken before you pay anything.

What happens next

We look at your site before we reply, so the first answer you get is an actual opinion rather than a discovery call.

If we can tell you the fix in a sentence, we will, and you can do it yourself.